Message Delivery Status & Retry
When you send a message, Pinchy tracks whether it reached the agent. A message briefly dims while the network round-trip completes (Sending). Once it’s persisted and the agent is working, the bubble returns to normal — no checkmarks, no noise. That’s the happy path. If something goes wrong, you’ll see a “Couldn’t deliver” notice and a Retry button directly below the message.
When Retry appears
Section titled “When Retry appears”There are three situations where Retry shows up, and in each case the button label is simply “Retry” — Pinchy handles the difference automatically:
- Failed delivery — The message never reached the agent. Clicking Retry re-sends the exact same message; no editing required.
- No response — Your message was delivered but the agent didn’t respond, usually after a brief disconnect. A “The agent didn’t respond.” bubble appears with a Retry button. Clicking it re-triggers the agent without resending your message.
- Partial response — The agent started responding but the connection dropped mid-stream. The partial text is preserved, and a Retry button on the error bubble triggers a continuation. The new response appends below.
What you don’t need to do
Section titled “What you don’t need to do”You don’t need to copy your message, refresh the page, or figure out what went wrong. Click Retry — Pinchy picks up from the right place.